Glasgow Housing Association and West Lothian Council awarded at the EFQM Excellence Award Ceremony 2017
Nick Shields, director of SMAS and Quality Scotland Board Member, features in Friday’s Scotsman on how productivity gains can be realised through improved organisational capability using the EFQM Excellence and SC21 (Supply Chain 21) Models.
Andy Kerr talks to IoD Scotland about his hopes and aspirations for the future as he takes on his new role as chair of Quality Scotland.
Are your board meetings taken up with impassioned discussion on vision, innovation and proactive decision making or bogged down in operational management issues, trivial detail and passive participation ? Claire Ford, CEO in the Scotsman on how Boards can be more effective.