This training is for Assessors who are looking to renew their accreditation for another 2 years. It will provide background on the changes to the new EFQM Model, RADAR logic and digital tools to ensure that current EFQM Assessors are equipped to conduct effective assessments.
Free for Quality Scotland Members.
Participants will consider what makes an effective facilitator and how to plan for facilitating with confidence.
Strong leadership and management in an organisation can create a real sustainable advantage. The demands of today’s manager are based around providing inspirational leadership, managing change and continually improving their organisation’s performance.
This training consists of 2 1/2 day sessions and develops the skills and behaviours necessary to support business growth and create long lasting individual development.
What makes an organisation outstanding? This practical training is designed to answer that question, based on understanding the links between the EFQM Model and RADAR© logic.
Our network of members meet regularly to provide opportunities to ‘share what works’ and to apply this to current challenges and topical issues. Regardless of size of organisation or type of service delivery, members are all working with EFQM. This provides a common language and framework to facilitate discussion and learning.
This practical workshop consists of 2 1/2 day sessions and will prepare you to understand the theory of facilitation and allow you to practice facilitation in a safe group setting. Delegates will understand the requirements of effective facilitation, key facilitation skills and how to practice these skills. Delegates will gain experience of a variety of facilitator’s tools and creative techniques, as well as practical exercises for dealing with challenging behaviours.