A 5 day advanced course focusing on external audits of ISO 9001:2015 Quality Management Systems
What makes an organisation outstanding? This practical training is designed to answer that question, based on understanding the links between the EFQM Model and RADAR© logic.
Designed to be highly participative, this course enables delegates to understand what a process is and how to map processes, create a process flow diagram and identify areas for improvement based on quality, cost or time.
Our network of members meet regularly to provide opportunities to ‘share what works’ and to apply this to current challenges and topical issues. Regardless of size of organisation or type of service delivery, members are all working with EFQM. This provides a common language and framework to facilitate discussion and learning.
EQUIP Care is a flexible tool that supports a collaborative approach to self-assessment, using a common language and a shared resource for internal reference as well as external reporting. This workshop is perfect for involving people from across your organisation.
This training is for Assessors who are looking to renew their accreditation for another 2 years. It will provide background on the changes to the new EFQM Model, RADAR logic and digital tools to ensure that current EFQM Assessors are equipped to conduct effective assessments.