A 5 day advanced course focusing on external audits of ISO 9001:2015 Quality Management Systems
What makes an organisation outstanding? This practical training is designed to answer that question, based on understanding the links between the EFQM Model and RADAR© logic.
This training is for Assessors who are looking to renew their accreditation for another 2 years. It will provide background on the changes to the new EFQM Model, RADAR logic and digital tools to ensure that current EFQM Assessors are equipped to conduct effective assessments.
Our network of members meet regularly to provide opportunities to ‘share what works’ and to apply this to current challenges and topical issues. Regardless of size of organisation or type of service delivery, members are all working with EFQM. This provides a common language and framework to facilitate discussion and learning.
Designed to be highly participative, this course enables delegates to understand what a process is and how to map processes, create a process flow diagram and identify areas for improvement based on quality, cost or time.
The Sustainable Development Goals (SDGs) of the United Nations will determine the course of the global agenda to end poverty, protect the planet, and ensure prosperity for all. SDGs are the crucial part of the EFQM Model and the ethos of Quality Scotland.