A unique way to build experience, this course is the only official EFQM Qualified Assessor Training available in Scotland.
Designed to be highly participative, this course enables delegates to understand what a process is and how to map processes, create a process flow diagram and identify areas for improvement based on quality, cost or time.
The Voluntary Sector Network meets quarterly to provide opportunities to ‘share what works’ and to apply this to current challenges and topical issues. Regardless of size of organisation or type of service delivery, members are all working with EFQM. This provides a common language and framework to facilitate discussion and learning.
What makes an excellent organisation? This practical half-day course is designed to answer that question, based on understanding the links between the 2013 EFQM Excellence Model, the Fundamental Concepts, and the RADAR© logic.
Your passport to becoming an EFQM Assessor, this course is the only official EFQM Assessor Training available in Scotland.