A 5 day advanced course focusing on external audits of ISO 9001:2015 Quality Management Systems
This is a one day event combining our half-day Basic Assessor Training course with a half-day RADAR-based session. The RADAR session focuses on applying EFQM to the work of your own organisation.
Join us to hear from our Scottish Award for Business Excellence 2019 winner Scottish Autism about their experience of the Recognised for Excellence, alongside our other Good Practice Award Winners and Assessors.
A unique way to build experience, this course is the only official EFQM Qualified Assessor Training available in Scotland.
Designed to be highly participative, this course enables delegates to understand what a process is and how to map processes, create a process flow diagram and identify areas for improvement based on quality, cost or time.
The Voluntary Sector Network meets quarterly to provide opportunities to ‘share what works’ and to apply this to current challenges and topical issues. Regardless of size of organisation or type of service delivery, members are all working with EFQM. This provides a common language and framework to facilitate discussion and learning.