Events

30th Apr 2019

Using the EFQM Excellence Model to Support Trustees

Free for Quality Scotland Members

This webinar is perfect for those looking to provide some guidance for their Trustees or for a Trustee who is with an organisation that uses the EFQM Excellence Model.

2nd May 2019

Process Mapping and Improvement

Designed to be highly participative, this course enables delegates to understand what a process is and how to map processes, create a process flow diagram and identify areas for improvement based on quality, cost or time.

9th May 2019

An Introduction to the EFQM Excellence Model

Free for Quality Scotland Members

This webinar will provide you with an introduction to/refresher of the EFQM's Excellence Model.

16th May 2019

Facilitation Skills

This practical half-day workshop will prepare you to understand some of the theory of facilitation and allow you to practice facilitation in a safe group setting.

21st May 2019

EFQM Assessor Training

Your passport to becoming an EFQM Assessor, this course is the only official EFQM Assessor Training available in Scotland. 

23rd May 2019

Planning a Self-Assessment

Free for Quality Scotland Members

Whether you are coordinating your first self-assessment or are looking to refresh your existing process and need some suggestions, this webinar has been designed to help you.

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