An Introduction to the EFQM Excellence Model

Free for Quality Scotland Members

This webinar will provide you with an introduction to/refresher of the EFQM's Excellence Model.

Model LogoThe webinar tutor will:

  • introduce the EFQM Excellence Model and its component parts:
  1. the Fundamental Concepts
  2. the 9 criteria of the Model, and
  3. RADAR ©  as an assessment methodology
  • provide an insight into variations on the Model
  • look at next steps you may consider for training or levels of recognition for your organisation

Who should attend

This webinar is for anyone who;

  • is new to the Model and wants to find out a little about it
  • has already done the Basic Assessor Training Workshop, but would like a quick refresher session before going on the EFQM Assessor Training course

Your Tutor

John Cannon

John Cannon

Account Director

Event Information

31/01/19 14:00 - 15:00
Cost per delegate

Non-members: £30.00 + VAT

Members: Free for members