An Introduction to the EFQM Excellence Model
Free for Quality Scotland Members
This webinar will provide you with an introduction to/refresher of the EFQM's Excellence Model.
The webinar tutor will:
- introduce the EFQM Excellence Model and its component parts:
- the Fundamental Concepts
- the 9 criteria of the Model, and
- RADAR © as an assessment methodology
- provide an insight into variations on the Model
- look at next steps you may consider for training or levels of recognition for your organisation
Who should attend
This webinar is for anyone who;
- is new to the Model and wants to find out a little about it
- has already done the Basic Assessor Training Workshop, but would like a quick refresher session before going on the EFQM Assessor Training course
Your Tutor
John Cannon
Account Director