Business Excellence & EFQM Courses
EFQM Accredited Assessor Training (2010 revision)
Cost Per Delegate (Exc. VAT)
Member
£995.00
Non-Member
£1,795.00
This course will provide participants with an in depth understanding of the EFQM Excellence Model and the ability to be a highly competent Accredited Assessor. This course is an excellent personal development opportunity.
Who should attend?
Those wishing to become Accredited Assessors for internal purposes or to participate in assessing for one of Quality Scotland’s recognition schemes.
Participants must have attended a 2010 EFQM Self-Assessment OR a 2003 Self-Assessment plus the 2010 Update Workshop prior to participating in this course. If you have already done the 2010 Self-Assessment course, you can book straight on to EFQM Accredited Assessor (2010) training dates without attending the Update Workshop.
What will you gain?
- Thorough understanding of the more detailed aspects of the EFQM Excellence Model and of the RADAR scoring matrix.
- Good level of assessor skills through practical 'hands on' work based upon a high quality case study with feedback from very experienced tutors.
- Develop the skills and knowledge to conduct assessments with a varying range of complexity, from single site, single nationality, to those where the organisation being assessed has sites in several countries and where the assessment team is make up of assessors from a number of different countries.
- Be able to contribute effectively as a member of a high performing assessment team.
Delegates receive a PASS for meeting pre-determined levels of performance against set competencies. They can use the words ‘Accredited Assessor’ on their CV’s and on any publicity material. There is pre-work associated with this course. Please allow for 6 weeks to complete the pre-work.
**Please note that EFQM Accredited Assessor Training prices have been increased to coincide with EFQM and the review of the 2010 Excellence Model.**
It is advised that those attending the Accredited Assessor Training course should familiarise themselves with the Quality Scotland EAT training policy document, please click here.
| YOUR TRAINERS |
| Gordon McCallum Quality Scotland |
|
Gordon has over 30 years management experience in senior positions in industry, including heading up planning and operations teams and lead programmes in the UK, Europe and Africa. Gordon’s specialist areas include the EFQM Excellence Model for which he is accredited and licensed by Brussels.
Gordon is currently the Director of Organisational Excellence within Quality Scotland where he oversees the training and accreditation of EFQM Assessors at an international level to meet the requirements of Quality Scotland’s Awards Process as well as EFQM’s European Awards. He is also the lead on Corporate Management team assessments on behalf of Quality Scotland.
Alaine Sommerville
Quality Scotland
Having first learned about the EFQM Excellence Model whilst studying for a Masters in Business Administration in the early 1990s, Alaine has used the Model and self-assessment approaches in a number of organisations in which she has worked. She has also taken part as an assessor in the British Quality Foundation's and the EFQM's Awards processes. In 2006 she achieved a PhD from University College London on the applicability of the Excellence Model to higher education.
Alaine is currently involved in training on the 2-day self-assessment and 3-day accredited assessor courses both in-house and generic and manages a leadership and excellence programme with the Edinburgh Institute of Napier University Business School for those undertaking these two courses in conjunction with leadership and work-based learning modules to constitute a leadership pathway leading to a masters degree.
Alaine is also currently responsible for the development andfacilitationof a college sectornetwork to look at the applicability of the Excellence Model to that sector and has worked with articulation hubs to customise the EFQM Excellence Model for their purposes. Shealsomanages a portfolio of member organisations from the wider education community.
Additionally, she manages a Knowledge Transfer Partnership with North Highland College of the University of the Highlands and Islands to create web based blended learning materials for Quality Scotland courses. |
The coursework will be sent out to delegates approximately 6 weeks beforehand. If you wish to book less than 6 weeks before the course date please contact us first.
Please note that accreditation lasts 2 years. If you are a MEMBER of Quality Scotland and need to re-accredit get in touch with Frances or Lauren on 0131 556 2333 to receive the promotional code for the discounted rate of attendance.
Please note - if you do not receive an automated booking confirmation by email within a few minutes after booking, please contact us.
- Click here to download the course information in PDF format.
Click here to download Adobe Acrobat Reader.
| Date | Location | Duration | |
| Tuesday 28th September 2010 | Glasgow | 3 Days | Fully Booked* |
| Tuesday 28th September 2010 | Edinburgh | 3 Days | |
| Tuesday 12th October 2010 | Edinburgh | 3 Days | |
| Tuesday 9th November 2010 | Edinburgh | 3 Days | Fully Booked* |
| Tuesday 23rd November 2010 | Glasgow | 3 Days | Fully Booked* |
| Tuesday 25th January 2011 | Edinburgh | 3 Days | Fully Booked* |
| Tuesday 8th February 2011 | Glasgow | 3 Days |
* Unfortunately, this course is fully booked. To request to be added to our waiting list, click here. Alternatively, if you would like us to schedule a date, please register your interest here.
