Performance Measurement

Best Practice Benchmarking

To develop a thorough understanding of the principles and practice of best practice benchmarking, transferring knowledge and skills to enable delegates to lead benchmarking studies in their own organisations.

[Click here to download more information]

To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk

Performance Measurement and Balanced Scorecard

This course aims to give participants an understanding of how to identify relevant Key Performance Outcomes, Performance Measures and Indicators that relate to the Balanced Scorecard.

[Click here to download more information]

To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk