
Developed from the influential book, this workshop helps delegates to develop and apply a framework of habits and behaviours leading to higher levels of effectiveness at every level - from personal to organisational.
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To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk
This course will help you understand how and why people respond to change. It will also help you to implement that change whilst maintaining the enthusiasm and commitment of staff.
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To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk
Leadership plays a critical role in effectively utilising people at work. Extensive research has identified many different models of leadership and this course pulls together three important examples and provides integration. Transformational leadership will be examined along with contextual leadership and its more recent development within contingency approaches.
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To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk
Avoiding unnecessary conflict and skilfully handling the conflicts that occur requires skill. These skills are something that many of us need but few of us were born with. This workshop introduces these skills and gives delegates the opportunity to benchmark their skills and identify improvement ideas.
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To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk
This workshop looks at types of behaviours that can be difficult to deal with, what may drive such behaviour and how it might be managed. The workshop uses a number of practical exercises to help develop a better understanding of how to deal with poor performance.
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To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk
This workshop explores a sustainable approach to managing incremental change. This is achieved by drawing on delegates own ‘real-life’ work experience, enabling them to gain different perspectives on, and new insights into, familiar issues.
[Click here to download more information]
To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk