Business Processes
ACE2 Internal Auditing
This course will introduce improved methods of process auditing. Delegates will learn how to audit and assess an organisation's business and operational processes to add value to the business while observing the requirements of the new audit standard ISO19011 2002.
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To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk
Internal QMS Auditor Training
This course will introduce delegates to the methods used when conducting internal audits of management systems based on the requirements of ISO 9001:2000. The course is based on the requirements of the auditing standard ISO19011:2002 and successful completion is one of the elements required to become a registered Internal Auditor under the International Register of Certificated Auditors (IRCA) scheme.
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To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk
Introduction to Lean Thinking and Kaizen
To develop a clear understanding and belief that wherever there are people running processes Lean Thinking and doing will rapidly improve their service delivery, increases their productivity and boost their morale simultaneously.
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To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk
ISO 9000:2000 QMS Auditor/Lead Auditor Training
This course provides an in-depth understanding of the principles of Quality Management as contained in the ISO 9000:2000 series of standards. Successful completion of the course examination is one of the elements required to become a registered auditor under the International Register of Certificated Auditors (IRCA) scheme.
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To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk
Process Improvement
This highly participative course engages participants in the practical application of a world class methodology for identifying, defining and improving processes. Measurement and process performance evaluation techniques are also explored.
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To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk
Process Mapping
This course will help you manage your business processes by providing a clear methodology in process.
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To book your place, [click here] or contact Frances Farrelly on 0131-556 2333, email info@qualityscotland.co.uk
