Ciara Sutherland, Learning,Training and Development Manager
- planning & organising Quality Scotland’s portfolio of Assessor training courses, both scheduled courses and those held in house at organisations’ own premises
- managing bookings for the Training Academy
- office management
- handling general enquiries
- collating customer feedback
- updating Quality Scotland's website
Ciara is an EFQM Accredited Assessor and a validator for EFQM’s Committed to Excellence Programme.