News

Scottish Awards for Business Excellence 2008-09 – Winners!

Quality Scotland’s annual Scottish Award for Business Excellence was held on Tuesday 19th May at the prestigious Edinburgh International Conference Centre, hosted by Quality Scotland’s Chairman, Sir Andrew Cubie, CBE.

Again, this years ceremony was an outstanding success for organisations across the voluntary, public and private sectors, all celebrating various milestones in their journey to excellence.

This year’s Awards debuted Quality Scotland’s new ‘Ambassador Award’, created to recognise those who have continually represented Scotland as an ‘Ambassador’ for Excellence and assisting Quality Scotland in it’s mission to ‘Make Excellence a National Characteristic of Scotland’. Carla Guerra, Programme Manager of Partnerships and Publications, EFQM, was also in attendance at this year’s ceremony to present the future plans of EFQM as well as celebrate the achievements of Scottish organisations. (to view this presentation, please click here).

Furthermore, Dr. Alaine Sommerville, launched Quality Scotland’s Leadership Programme held in conjunction with Edinburgh Napier University. (For more information, please click here).

Please see below for the 2008-2009 Award Winners, for more information on previous winners, please click here.

For any press related enquiries, please contact Anne Sutherland on 0131 556 2333. Alternatively, please email info@qualityscotland.co.uk.

Committed to Excellence Recipients

  • Quarriers
  • East Renfrewshire Community Learning and Development Partnership
  • Trust Housing Association
  • Cornerstone
  • Barony Housing Association
  • NHS NSS Scottish Health Service Centre
  • Employers in Voluntary Housing (EVH)
  • Alzheimer Scotland
  • Glasgow Housing Association
  • AEGON UK Corporate Pensions

Recognised for Excellence – Gold

  • Stow College

Recognised for Excellence – Bronze

  • Dundee City Council Social Work Services
  • NHS National Services Scotland Practitioner Services
  • SAAS
  • Strathclyde Partnership for Transport

Special Categories

Winner of the Scottish WOW! Of The Year

Caledonian Therapy Academy

Ambassador Award – NEW

Voluntary Sector Network (VSN)

Leadership Award Winner

Sir Sandy Crombie, Chief Executive, Standard Life PLC

Corporate Citizen Award in conjunction with Scottish Business in the Community

Sodexo

People Development Award in conjunction with IIP Scotland

ITF

Scottish Award for Business Excellence Winner

Stow College

 

Quality Scotland recognised as Scottish Charity!

 

As of 1st April 2009, Quality Scotland will now be recognised as a registered Scottish Charity No. SC040316.

This is excellent news for the team and emphasises the charitable work Quality Scotland has carried out since its establishment in 1991.

 

European Accredited Assessors

 

Congratulations to Alaine Sommerville and Ann Pike, who have both recently become Quality Scotland's very own European Excellence Assessors along with Gordon McCallum.

After completing a robust and credible training process, Alaine and Ann were measured against a comprehensive competency profile delivered by EFQM. As a European Assessor, they are both qualified to carry out assessments against the EFQM Excellence Model as well as licensed to train National Excellence Assessors.

If you are interested in becoming a European Assessor, please find out more by contacting Ann Pike on 0131 556 2333.

 

Hello, Goodbye and Congratulations....

 

Quality Scotland would like to wish James Watt all the best for his forthcoming trip to Japan to teach English. James has been part of the Quality Scotland team for the past 4 years and will be greatly missed. All the team wish him well on his travels. 

Nicola Ingram has now started with Quality Scotland and will take over from James in running our annual events as well as various other responsibilities. The team would like to wish her all the very best.

Last but not least....a big congratulations goes out to Claire Ford, Voluntary Sector Account Manager who recently gave birth to baby Daniel. Claire, Brent and of course baby Daniel are all doing well.

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Are your processes as effective as they could be?

 

Quality Scotland’s Licensed Associate’s G2 Business is hosting a Kaizen Blitz Learning Event and would like to share this with all Quality Scotland members and non-members.

Given the current economic situation and the constant pressure on businesses and the public sector to make savings, learn how Kaizen can generate real, cashable savings.

If you are interested in attending this event, please contact Rhona Forrester at G2B on 07813 607843. Alternatively, please email rhona.forrester@g2bs.com.

Please note this event will take place on Friday, 30th January 10am-12pm at Hillington Park Innovation Centre, Glasgow. To download a copy of the flyer, please click here.

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More Young Quality Scot News....

 

In addition to the news story below, take a look at the recent article in East Fife Mail. Should you have any media enquiries, please contact anne.sutherland@qualityscotland.co.uk.

East Fife Mail

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Young Quality Scot - Fife

 

Quality Scotland would like to congratulate 6 young people from across Fife for being the first in this area to be awarded the prestigious Young Quality Scot Award at the Carnegie Business Centre in Dunfermline.

The Young Quality Scot Awards (YQSA) is run as part of the Quality Scotland Educational Trust and is designed to recognise and reward young people who are involved in voluntary work to improve the quality of life in their local Communities.

The programme was developed in 1995 and is run as a partnership between Quality Scotland, YouthLink and Local Authority Community Learning Departments.

Each of the young people are individually involved in various projects within their community, such as the Scottish Youth Parliament, helping to run Youth Centres as well as continually actively campaigning for what they believe in.

Dave Bradley, Chief Operating Officer from Quality Scotland presented certificates to each of the 6 young people in front of a selection friends, family, and Youth Leaders.

This years Fife winners are:

  • Elspeth Cowper-Adams
  • Jill Pringle
  • Chris Burns
  • Claire Ewing
  • Sammy Boyle
  • Steffan Hoggan

For more information on Young Quality Scot, please contact Bob Ford on 0131 556 2333.

 

 

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PSIF update!

Since the launch of PSIF Phase 2 in March, there has been an exceptional increase and interest from the initial six original organisations involved in Phase 1 to a massive 18 organisations now either adopting or implementing! What’s more, this figure looks set to increase by the end of 2008 with further meetings being set up over coming months.

The Public Service Improvement Framework (PSIF) has been an outstanding success since it was established and clearly demonstrates the commitment of Councils and other public / voluntary sector organisations to continuous improvement, particularly in light of the recent Crerar Review.

The following PSIF Councils and organisations are as follows:

  • Angus Council
  • Clackmannanshire Council
  • Glasgow City Council
  • Inverclyde Council
  • North Ayrshire Council
  • North Lanarkshire Council
  • Renfrewshire Council
  • Scottish Borders Council
  • Stirling Council
  • The City of Edinburgh Council
  • The Highland Council
  • The Moray Council
  • West Dunbartonshire Council
  • West Lothian Council
  • Strathclyde Fire and Rescue Service
  • Lothian and Borders Fire and Rescue Service
  • Skills Development Scotland
  • Includem

For further information on PSIF, please contact Dave Bradley on 0131 556 2333.

QS hits the headlines!

Take a look at some of the coverage on Quality Scotland over recent months. To view, please click on the following links:

First Scotrail's Mary Grant winning Leadership Award

Quarriers

Trust Housing Association

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Quality Scotland work with CVS on their journey to excellence...

Quality Scotland are pleased to be working with The Scottish Council for Voluntary Organisations (CVS) on their Quality Matters Strand in developing an Excellence Framework for the Network.

As the national body representing the voluntary sector, this is a great opportunity for both CVS and Quality Scotland. At the moment the network are currently in the early stages of developing a tailored question set based on the EFQM Excellence Model.

For more information, please feel free to call Claire Ford on 0131 556 2333.

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Business Matchmaking Request!

Have you been given a new programme to lead but don't know where to start? Do you want to save time and effort by speaking to an organisation that can guide you in the right direction?

Quality Scotland can help you find a partner organisation with exactly the experience you're looking for to help you on your journey to excellence. Simply email james.watt@qualityscotland.co.uk and we'll put you in touch.

Please see the most recent requests below, can you help??

1. A member organisation would like to find out how other organisations go about gathering customer intelligence and evaluating campaign and product/service performance. They are especially interested in any organisations that are involved in real-time evaluation of products and services. They are keen to liaise with organisations from any sector but are particularly interested in organisations that deal with Business to Business.

2. The carbon footprint of a company has become a major factor. One of our private sector organisations would like to understand what our other members report on when they monitor their carbon footprint. This will help inform them of what areas they should focus on when implementing their carbon footprint monitoring system.

3. Do you have information that you could share regarding Intranet/CMS policy development, structure design and best practice? If you do then one of members would like to hear from you.

If you can help, please get in touch by emailing james.watt@qualityscotland.co.uk, alternatively, call him on 0131 556 2333.

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Case Studies Wanted!!

Did you know that your organisation could feature as a case study, which we will feature on our newsletter and may then, filter into BPIR.com or Excellence One - two comprehensive online resources on best practice? Would you like to register? For more information, please contact Anne Sutherland on 0131 556 2333 or email anne.sutherland@qualityscotland.co.uk.
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Room Hire
Quality Scotland’s premises are available for room hire. Located in heart of Edinburgh city centre and an ideal space for any meeting or training course. More details on Room Hire here or contact Eileen McGregor on 0131 556 2333 or email eileen.mcgregor@qualityscotland.co.uk.