Your passport to becoming an EFQM Assessor, this course is the only official EFQM Assessor Training available in Scotland.
A unique way to build experience, this course is the only official EFQM Qualified Assessor Training available in Scotland.
What makes an excellent organisation? This practical half-day course is designed to answer that question, based on understanding the links between the 2013 EFQM Excellence Model, the Fundamental Concepts, and the RADAR© logic.
Do some project management approaches seem unnecessarily complex for your needs? Are projects not as successful as they might be? Do you need some straightforward tools to structure your project plans and actions?
Designed to be highly participative, this course enables delegates to understand what a process is and how to map processes, create a process flow diagram and identify areas for improvement based on quality, cost or time.
The Housing Association Network meets quarterly to provide opportunities to ‘share what works’ and to apply this to current challenges and topical issues. Regardless of size of organisation or type of service delivery, members are all working with EFQM. This provides a common language and framework to facilitate discussion and learning.