Designed to be highly participative, this course enables delegates to understand what a process is and how to map processes, create a process flow diagram and identify areas for improvement based on quality, cost or time.
Events
1st May 2018
An Introduction to the EFQM Excellence Model
Free for Quality Scotland Members
This webinar will provide you with an introduction to/refresher of the EFQM's Excellence Model.
10th May 2018
Planning a Self-Assessment
Quality Scotland Members Only
Whether you are coordinating your first self-assessment or are looking to refresh your existing process and need some suggestions, this webinar has been designed to help you.
22nd May 2018
Lean Six Sigma Green Belt
This programme provides the route to becoming a Green Belt practitioner accredited to the benchmark British Quality Foundation certification but is equally for delegates who simply want to find out in detail what Lean Six Sigma is and how it works.
5th Jun 2018
EFQM Qualified Assessor Training
A unique way to build experience, this course is the only official EFQM Qualified Assessor Training available in Scotland.
5th Jun 2018
EFQM Assessor Training
Your passport to becoming an EFQM Assessor, this course is the only official EFQM Assessor Training available in Scotland.