Facilitation Services

Our experienced facilitators can support your organisation to run effective meetings; providing impartial facilitation to enable you to objectively discuss issues and agree actions to move forward, using appropriate tools and techniques to help you think creatively, and help identify solutions to challenges in your organisation. 

You do not need to be a member of Quality Scotland or use the EFQM Excellence Model to benefit from using our facilitators.

Why use an external facilitator?

Neutral Approach

Impartially challenge
Approach sensitive issues
Reach consensus

Maximise Outcomes

Tools and techniques for analysis
New perspective
Action planning

Focus Resources

Focussed discussion
Concise decision-making
Effective meeting management

When can a facilitator be used?

Here are some suggestions for when you might consider engaging with an external facilitator;

Strategy Development     Self-Assessment     Problem Solving     Agreeing priorities and actions   

Planning projects     Process Mapping     Managing Partnerships     

Customer Focus Group  Embedding the Principles of the EFQM Excellence Model

What are the costs?

The facilitation may take place in a single event or over a series of meetings - we work flexibly with you to tailor the process to meet your needs and budget. Costs will depend on various factors, such as duration of the meeting, number of meetings, if development work is needed, and if you require a report of the outcomes from the meeting.

Please call, 0131 225 5765, or contact us to discuss the details of your facilitation.

Looking to reduce dependency on external facilitators?

Quality Scotland also runs a workshop on developing facilitation skills that can be delivered inhouse or individuals can attend one of the open courses that are in our Calendar of training courses.