Business Excellence Assessors

What is a Business Excellence Assessor?

Quality Scotland’s Business Excellence Assessors have been accredited to the EFQM standard. There are two types of assessors: European Excellence Assessors and National Excellence Assessors.

Business Excellence Assessors are able to carry out assessments against the EFQM Excellence Model either for various recognition schemes or for your organisations internal requirements. If you would like to become an Accredited Assessor, please book your place on Quality Scotland’s EFQM Assessor Training. Once accredited, to develop your assessment skills even further, you can apply to participate in assessing a recognition scheme on behalf of Quality Scotland, such as the Scottish Awards for Business Excellence. To find out more about this highly valuable personal development opportunity, click here.

European Excellence Assessors

Currently, Gordon McCallum, Ann Pike and Alaine Sommerville of Quality Scotland are qualified European Excellence Assessors. Their skills have been measured against a comprehensive competency profile and all prospective customers can be assured all European Excellence Assessors have undertaken a robust and credible training process delivered by EFQM.  These individuals are licensed to train National Excellence Assessors.

National Excellence Assessors

Download the list of individuals that are currently qualified as National Excellence Assessors here.  These individuals are qualified to carry out internal assessments for their own organisations or work with Quality Scotland to assess other organisations for various recognition schemes.  They are not licensed to train other assessors.  Accreditation lasts two years, before retraining is required.