Helping organisations improve performance, deliver quality and achieve sustainable business excellence.

Scottish Awards for Business Excellence 2016

Congratulations to the overall winner, West Lothian Council, and to all our award winners this year.

European Conference Highlights

Highlights video of our speakers and delegates

Save The Date: EFQM Forum 2016

Get booking information and find out about the speakers at the 2016 EFQM Forum in Milan, 29-30 Sept

Facilitation Services

Find out how our experienced facilitators could help you to focus resources and maximise outcomes

Training & Development Courses

See all the latest courses to help you improve business performance

Excellence Now Issue 16

Available online with all news, views and insights on business excellence

Quality Scotland Membership

Becoming a member of Quality Scotland is a cost-effective approach to your business improvement journey and provides a range of benefits.

  • Dedicated Account Management tailored to your specific needs 
  • Discounted member rates to access events, learning journeys, training courses, case studies, webinars and on-line self-assessment packages
  • Opportunities to network and share best practice across the private, public and third sectors in Scotland
  • Support with implementing the EFQM Excellence Model in your organisation 
  • Free subscription and opportunities to feature in Quality Scotland’s "Excellence Now" magazine and QS eNews
  • Access to the exclusive, members-only area of our website, which hosts Quality Scotland and EFQM resources

Latest News

May 25th, 2016

Claire Ford, our CEO in the Scotsman today on what it means to lead with “Vision, Inspiration and Integrity” one of the fundamental concepts of effective leadership.
Effective Leadership is often quoted as key to the success or otherwise of an organisation and one which was explored at our recent Leadership and Quality Conference where the 100 strong audience heard from speakers from Scotland and across Europe on the key characteristics of effective leadership.

May 25th, 2016

Rhoda Grant MSP today proposed a motion congratulating Moray Waste Busters on achieving EFQM Committed to Excellence recognition from Quality Scotland and REVOLVE reaccreditation from Zero Waste Scotland.

March 10th, 2016

Ann Pike, Head of Business Development, in the Scotsman today on how the EFQM Excellence Model is the ideal framework for third sector organisations to ensure their governance model is fit for purpose.

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